FAQ & Booking Terms

Booking & Payment

All bookings must be made via the online booking system at hallbookingonline.com/bearse. Payment is required at the time of booking to secure your slot. Bookings are not confirmed until payment has been received.

Set-Up & Clear-Down Time

Your booking slot includes any time needed for setting up and clearing away equipment. Please ensure all equipment is removed and the facility is left in a clean and tidy condition by the end of your booking. Overrunning your allotted time may affect other hirers and may result in an additional charge.

Maintenance Closure

There is a weekly 2-hour maintenance closure for arena maintenance (sand-raking and upkeep). This slot is blocked in the booking system and is unavailable for hire. Occasional additional closures may be necessary at short notice for essential maintenance — in such cases we will endeavour to notify you in advance and offer an alternative slot.

Equipment

Equipment (jumps, agility apparatus, cones, poles etc.) is not supplied. Hirers must bring their own equipment. Any equipment brought onto site is done so at the hirer's own risk. Bearse Farm accepts no liability for loss or damage to personal equipment.

Field Hire — Seasonal Availability

The grass field is available from April to September only, subject to ground and weather conditions. Bearse Farm reserves the right to suspend field hire during or after periods of heavy rain to protect the field surface and surrounding land. Hirers will be notified in advance wherever possible and offered an alternative date or refund.

Annual Pricing Review

Hire prices are reviewed annually. Any price changes will be applied to bookings made after the review date and do not affect existing confirmed bookings. Updated prices are always displayed in the booking system.

Conduct & Safety

All hirers are responsible for the behaviour and safety of themselves, their group and any animals they bring onto the site. Hirers must comply with any instructions given by Bearse Farm staff. Bearse Farm reserves the right to terminate a session without refund in cases of misconduct, unsafe use of the facilities, or breach of these terms.

Liability

Use of all facilities is at the hirer's own risk. Bearse Farm accepts no liability for injury, loss or damage arising from use of the arena or field, except where caused by our own negligence. Hirers are strongly advised to ensure they hold appropriate personal accident and public liability insurance for any commercial or group activities.

Booking

All caravan pitches must be booked in advance via the online booking system. Walk-in bookings may be available subject to availability — please call us in advance if possible. A booking is only confirmed once payment has been received.

Quiet Hours

Quiet hours are observed between 10:30pm and 7:30am. Please be considerate of other guests during these times. Generator use is not permitted after 8:00pm.

Dogs on Site

Dogs are welcome but must be kept on leads at all times. Dog fouling must be cleared up immediately. Excessive barking or aggressive behaviour will result in you being asked to leave without refund.

Cancellations

Cancellation terms are presented at the time of booking. We strongly recommend reading the cancellation policy before confirming your reservation, as terms vary depending on how far in advance you cancel. In exceptional circumstances, please contact us to discuss.

Vehicles & Pitches

Vehicles must be parked within the allocated pitch only. Driving on the site outside of the designated areas is not permitted. Maximum one unit and one vehicle per booked pitch unless otherwise agreed in advance.